Emergency Roof Repair in Thornhill

Typically within 60 minutes, and often faster, because Thornhill is compact and close to our shop. What slows a call here is access rather than distance, particularly on the narrower older streets around Thornhill Village where staging space is limited.

We stop the water with secured tarping or a temporary membrane patch, photograph the failure before covering it, and trace the entry point. You are left with the intrusion contained and a written account of what failed, which becomes the basis for the permanent repair quote and any insurance claim.

Yes, including weekends and holidays. Most of the serious damage from an overnight leak happens before morning, so answering at two in the morning is less about the speed of the repair and more about limiting what has to be repaired at all.

In winter that is nearly always an ice dam releasing. Ice built at the eave over several cold days, backed meltwater under the shingles, and let go when the temperature moved. Tarping achieves nothing because the water is already inside the assembly, so the work is clearing a channel through the dam and protecting the interior below.

Yes, and it is one of our most common Thornhill calls. Containment on brittle membrane is not a tarp; it is a self adhered temporary patch that will bond in the conditions on the night, applied in a way that does not create a new low spot for water to collect in.

Yes. We photograph before covering anything and provide a written report formatted for submission: failure description, probable cause, and recommended repair. Insurers separate sudden damage from gradual wear, and on a thirty year old roof that distinction decides the claim.